Pursuant to Section 4.7.3. of the ARTA Memorandum Circular 2022-05: Guidelines on the Implementation of the Harmonized Client Satisfaction Measurement (CSM), reports relative to the CSM shall be uploaded on the official website of implementing government agency.

 

  • 2025 Client Satisfaction Measurement Report
  • 2024 Client Satisfaction Measurement Report
  • 2023 Client Satisfaction Measurement Report